Refund and Return Policy.
Welcome to SUS Digital Marketing, your go-to online marketplace for an array of cutting-edge smart devices. Our commitment is to ensure an exceptional shopping experience, and these terms and conditions are crafted to guarantee fairness and enjoyment for all users on our site. By utilizing SUS Digital Marketing, you signify your agreement to be bound by these terms and conditions. If you do not agree, kindly refrain from using our site.
Account Creation
To set up an account on SUS Digital Marketing, provide your name, email address, and contact information. Create a secure password and keep your account details confidential. Notify us promptly if you detect any unauthorized account access or security breaches.
Use of the Site and Services
Agree to use the Site and Services in line with these Terms and all applicable laws. Avoid unlawful or prohibited purposes, including:
Violating laws or regulations.
Infringing on others’ intellectual property rights.
Transmitting harmful code through the Site or Services.
Using the Site or Services for spam, solicitation, or harassment.
Commercial use without SUS Digital Marketing express written consent.
Product Availability and Pricing
SUS Digital Marketing strives to ensure product availability and accurate pricing. In case of unavailability, we’ll offer a refund or an alternative product. Prices may be updated to reflect market fluctuations.
Orders and Payments
After placing an order, you’ll receive a confirmation call & email. Orders are processed and shipped; payment methods include bank transfer, credit/debit cards, and cash on delivery.
Should you experience a change of Mind or encounter any concerns, please reach out to us promptly for assistance. We kindly request that all unopened and defective items be returned within a 14-day window from the date of purchase. Regrettably, opened items cannot be accepted for return or refund due to safety reasons. Your satisfaction is our priority, and we are committed to addressing any issues you may encounter with your order. Contact us today for seamless assistance with your returns and exchanges.
Note: In case of any concern with services received from us, you agree to notify us within 7 days.